Kansas Security Guard Practice Exam

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Study for the Kansas Security Guard Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

While on patrol in come across a person who is disabled having problems with their wheelchair. What action should you take?

Advise the person they ought to buy a new wheelchair
Push them off to the side to protect them from injury
Walk the other way so that you do not get sued
Offer assistance to the person

The correct answer is: Offer assistance to the person

The correct answer is to offer assistance to the person. This is because, as a security guard, your primary role is to maintain a safe and secure environment for all individuals within your vicinity or area of authority. This includes helping individuals who may be in need of immediate assistance, such as a person with a disability having trouble with their wheelchair. Not only is this part of delivering excellent customer service, but it is also a requirement under the accessibility laws in Ontario, which place a duty on service providers like security guards to accommodate individuals with disabilities. So, in a real-world scenario, you should make an attempt to provide help, whether that's aiding in fixing the wheelchair if possible, contacting someone who can, or offering other forms of help depending on the situation.